Recommendations
Do you want your profile to be seen?
Make sure you have a photo and a UNIQUE description
for each site you add into your account.
(Profiles with photos & unique descriptions appear
closer to the top of search results when someone clicks on Search, Browse or Who's Online.)
I'm confused! Where do I start?
Just follow the instructions below to add sites into your account and to edit the information for each site.
How do I send & receive email messages?
All email messages are sent via the internal email system. Just click the 'Email' link in a member's profile or within the 'My Account' area, to send and receive messages.
Why are email messages sent via the internal email system?
All email messages are sent via the internal email system to prevent your external email address from being used for spam purposes. We recommend that our members use our internal system so that they can limit the possibility of people spamming their external email address.
How do I update my email preferences so that I can receive 'Alert' messages?
I can't remember if I've already changed my preferences. How do I know if I'm set up to receive 'Alert' messages?
If the 'Notify Me' checkbox in the 'Update Profile' area is empty, you are not set up to receive 'Alert' messages. If the checkbox has a check in it, you are set up to receive 'Alerts'.
Why am I limited to only 10 email messages a day?
The 10 email limit is designed to help prevent spam. For additional information on spam, click here. Please note that if you are on someone's favorites/friends list, you can send as many email messages to them as you would like, and they will not count against your daily limit. Likewise, everyone you add to your favorites/friends list will be able to email you without it counting against their daily limit.
Missing Email - I received a notice that I had an email, but when I logged in, there was nothing there. Why?
Occasionally, someone will send a 'spam' email message that makes it through our primary spam filters. If you have your email notification preferences set to alert you to a new message, you would be sent a notice of a new email message (or smooch) waiting for you. After the alert is sent out to you, we are either notified of the 'spam' message by our secondary 'spam' filters, or by a member who also received the 'spam'. Upon investigation, we determine 'spam' was sent, and we delete the sender's account completely...including any sent messages (read and un-read). You then login to see the email you were notified of, and you find nothing there, because the 'spammer' and their 'spam' has been deleted.
PROFILE
How do I update or edit my title?
Your title is managed in the 'Update Account Information' section in the 'My Account' area. Just scroll to the 'Give a brief intro sentence about you' section to change your title.
How do I update or edit my site descriptions?
Your site descriptions are managed in the 'Add/Edit Descriptions' section in the 'My Account' area.
What's the difference between my title and my description?
PHOTOS
Why should I add a photo?
How do I add a photo?
Photos are managed in the 'Photos' section in the 'My Account' area.
What are the requirements for uploading a photo?
How do I know if my photo is less than 100K?
I think my photo is larger than 100K. What can I do?
I don't know how to add a photo. Can I just mail it to you?
No. In order to add a photo, you must do so via our online system.
If I set my photo to 'secret', who can see it, and when?
Setting your photo(s) to 'secret' will prevent non-members from viewing them. Please note that any member will be able to see your 'secret' photos just by logging in, because once someone logs in, all 'secret' photos become visible. The 'secret' setting offers a small amount of privacy for those individuals who would prefer that their photos not be visible to non-members of Passions Network.
Some sites within Passions Network appear to have all photos set to secret. Why?
In order to provide a small amount of privacy against casual browsing of site members by non-members, Passions Network has set all photos on some sites to 'secret'.
SPAM
I've received a 'spam' email message, what should I do?
1) Copy the username and message sent to you, and forward it to the Customer Service department via the Contact Us link.
2) When you have the 'spam' message open in the email section of your account, scroll to the bottom of the page, and click on the 'BLOCK' icon, to prevent future messages from this person.
I tried to send someone an email message, and I got a pop-up saying my message was spam, and that it wouldn't be sent. It wasn't spam, so why did that happen?
We have a number of spam filters in place to help prevent spamming within our network. Most of the time, our filters only catch true spam, but occasionally, a non-spam message is flagged. We are working on additional spam-prevention features which should lessen the chance we'll accidentally flag a non-spam message. Please note that if you are on someone's favorites/friends list, you can send email messages without any fear of them being flagged by our spam filters. Likewise, everyone you add to your favorites/friends list will be able to email you without fear of their email being flagged as 'spam'. This feature allows trusted parties to send and receive email with no fear of their email being captured or prevented by our spam filters.
I received a notice that I had an email, but when I logged in, there was nothing there. Why?
Occasionally, someone will send a 'spam' email message that makes it through our primary spam filters. If you have your email notification preferences set to alert you to a new message, you would be sent a notice of a new email message (or smooch) waiting for you. After the alert is sent out to you, we are either notified of the 'spam' message by our secondary 'spam' filters, or by a member who also received the 'spam'. Upon investigation, we determine 'spam' was sent, and we delete the sender's account completely...including any sent messages (read and un-read). You then login to see the email you were notified of, and you find nothing there, because the 'spammer' and their 'spam' has been deleted.
DELETE
How do I delete one or more of my site memberships without deleting my entire account?
Click the 'My Sites' link in the Account Management area, and choose the 'Delete' option next to the sites you are interested in leaving.
How do I delete my entire account?
Delete instructions are available in the FAQ section of the site.
(Please note that you must be logged in to reach the 'Delete' page.)
SHOW US SOME LOVE (and help yourself in the process)
All the sites within Passions Network are free, and we're asking you to help us grow. If you want to see lots and lots of people when you do a search...show us some love, and tell your friends about our 100% FREE sites. If everyone just tells one or two of their friends, the number of member profiles will explode. Take a moment to send an email to a few friends, and ask them to just check us out. Hopefully, they'll join, and maybe even meet someone special who shares their passions in life too.
Separately, if you have a homepage, a website, or a blog, consider adding a link to us.
